How to Cancel Your Subscription and Avoid Automatic Renewal

Summary: This article outlines how to cancel your Tabular Editor 3 subscription and ensure it does not renew automatically.

If you do not wish to continue your subscription for the next billing period, you can cancel it at any time through the Self-Service Portal or by contacting our support team.

Option 1: Cancel via Self-Service Portal

1. Go to the Self-Service-Portal: https://tabulareditor.com/sign-in

2. Sign in using either your email and password or your Active Directory (AD) credentials.

1. Open the Subscriptions tab and locate the subscription you want to cancel.
2. Click the three-dot menu next to the subscription and select Cancel Subscription.
3. Confirm your cancellation when prompted. The subscription will remain active until your next renewal date, after which it will automatically expire and not renew.
   
   

 Option 2: Cancel via Self-Service Portal

1. Contact our sales support team through sales@tabulareditor.com or use the contact form on our contact page. 
2. Clearly state that you would like to cancel your subscription and include your account details for verification.

3. To confirm ownership, please provide at least two of the following pieces of information:

   • A previous invoice,

   • Your license key,

   • The last four digits of the card used for purchase,

   • Your Subscription ID, or

   • Your Customer ID.

4. Once your request has been verified and processed, the subscription will be set to non-renewing and will remain active until your next renewal date.
   
   

Conclusion

Canceling your subscription is a straightforward process that can be managed through the Self-Service Portal or with assistance from the support team.
Always confirm your cancellation and keep your renewal date in mind to ensure your subscription does not renew automatically.